Last updated: August 2026

R J Parry (Joinery) Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect when you use our website, why we collect it, and what your rights are.

Who we are

R J Parry (Joinery) Limited Company number: 03121093 Registered address: Minerva Avenue, Chester, CH1 4QL Trading address: Chester West Employment Park, Chester Phone: 01244 371571 Email: enquiries@parryjoinery.co.uk

What information we collect

We collect information in the following ways:

Information you give us directly — when you contact us through our website’s contact form, request a quote, or email us, we collect the details you provide, which may include your name, email address, phone number, property address, and details of your enquiry.

Information collected automatically — when you browse our website, certain information is collected automatically via cookies, including:

• Pages you visit and how long you spend on them
• How you arrived at our site (e.g. search engine, direct link)
• General location (country/region level, not precise location)
• Device and browser type

We use Google Analytics to understand how visitors use our site, so we can improve it. Google Analytics uses cookies to collect this information anonymously where possible. You can find out more about how Google handles this data at Google’s Privacy Policy.

For full details of every cookie used on this site, please see our Cookie Policy.

Why we collect this information (our legal basis)

• To respond to your enquiries and provide quotes — necessary to take steps at your request before entering into a contract with you, or to fulfil a contract if you become a customer
• To improve our website — based on your consent, given via our cookie banner, for analytics cookies specifically
• To comply with legal obligations — such as keeping records for accounting and tax purposes

We do not use your information for automated decision-making, and we do not sell your personal information to third parties.

Who we share information with

We may share your information with:

• Google, for website analytics (Google Analytics)
• Trusted service providers who help us run our business (e.g. our website hosting provider, email provider), who only process your data on our instructions
• Regulatory or legal authorities, where we are required to do so by law

We do not share your information with third parties for their own marketing purposes.

How long we keep your information

We keep enquiry and customer information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Analytics data is retained according to Google Analytics’ standard retention settings.

Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to or restrict how we use your information
• Withdraw consent at any time (for example, by changing your cookie preferences)

To exercise any of these rights, contact us at enquiries@parryjoinery.co.uk.

If you’re unhappy with how we’ve handled your information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

This site uses cookies to function properly and to help us understand how it’s used. When you first visit, you’ll be shown a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time via the below Cookie policy

For a full list of cookies used on this site, see our Cookie Policy.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Contact us

If you have any questions about this policy or how we handle your information, please contact us:

Email: enquiries@parryjoinery.co.uk Phone: 01244 371571